AVAIL FLEX FREQUENTLY ASKED QUESTIONS
Basic Questions We Get
IS A CUSTOM WEBSITE A GOOD INVESTMENT FOR YOUR BRAND & GROWING CAREER
Yes, your website is your outward facing marketing tool that never sleeps or closes its doors. A Website is integral for any business or even an idea that needs to be seen in the digital age. If potential clients cannot find you online, then they are likely to move on to some other company who does have a web presence. The investment in a custom website that reflects the ingenuity of your brand and business will pay itself off in dividends. A fresh and sleek website design is the key ingredient in your recipe for success.
WHAT DOES RESPONSIVE WEB DESIGN MEAN?
In the past when website where coded out there would be a standard or pc version of the website and a mobile version. This is a thing of the past. Having a responsive website means that the entire site will format itself to work on any device and you only had to build one website.
WHY DO I GET CHARGED MONTHLY FEE FOR MY WEBSITE?
In order to have a website you will need a hosting service, a domain, and the coding that creates the look and design of the pages. Web Hosting is paid monthly which Avail Sports Marketing takes care of for you. The edits and changes that are included in our packages are included and paid for through the monthly fee.
WHO PURCHASES MY DOMAIN?
Avail Sports Marketing will purchase your domain for you for 2 years at no additional charge.
DO YOU OUTSOURCE YOUR PROJECTS?
No. All of our work is done with our creative team in the Dallas and Fort Worth Texas area.
DO I OWN MY WEBSITE?
When your twelve-month contract has expired, you may choose to take your website with you. Avail Sports Marketing will transfer ownership of the website design to you. Our websites are custom built so you can choose your future host at your convenience and ease.
WHEN WILL MY WEBSITE BE FINISHED AND PUBLISHED?
Once the Avail Sports marketing Creative Team has your content (Logo, color scheme, graphics, text and description of the company products and services), they will create mock up versions (or Beta versions) that are not live on the web yet. You will go through the custom designs and choose one that best reflects your businesses style and purpose. In ten business days your website should be up and running for you to show to your clients and colleagues.
DOES YOUR CREATIVE TEAM USE TEMPLATES?
No. The Avail Sports Marketing creative team has developed a number of custom designs which would usually sell for $1,000.00+. You will not find your competition with a website that has the same layout as your own.
DO YOUR CUSTOM WEBSITES WORK ON MOBILE DEVICES?
Yes. The Avail Sports Marketing Creative team builds responsive website designs that will fit any mobile device. This is important because more than half of the viewers to your page will be using a tablet or smart phone to view the page.
HOW MANY REVISIONS CAN I MAKE ON MY WEBSITE?
It varies, but all of our custom website packages include a maximum of 30 minutes of edits a month. It is up to you to choose what content needs to be changed or modified.
WHAT FORM OF PAYMENT DOES AVAIL FLEX ACCEPT?
Avail Sports Marketing accepts payments through PayPal, American Express, Discover, MasterCard and Visa. If you are pre-paying for an entire year upfront we will accept a check as payment.
DO I NEED TO PROVIDE ALL THE CONTENT TO YOU?
Yes. Please provide as much content as possible so that our creative team can get to work on your custom website as quickly as possible. If you do not have all your content yet, then the team can use place holding images and text in those places until you are ready.
DO I NEED PHOTOS FOR MY WEBSITE? I DON’T HAVE ANY YET
Yes, you will need photos of your company products, services or location depending on what you want your website to serve for. If you do not have photographs, then the Avail Flex creative team will purchase and create content for your website. Content is important for your website, so the quality of the content makes a big difference on your clients.
MY WEBSITE DOES NOT DISPLAY CORRECTLY; CAN YOU FIX IT?
Yes, contact your representative immediately. Our creative team works very hard to make all of Avail Flex’s mobile responsive. There should be no platform or device that your custom website would not display appropriately.
DOES AVAIL FLEX HOST MY WEBSITE?
Yes. Your website must be hosted somewhere and your monthly fee pays for your hosting service. Avail Flex strives to make your experience as smooth as possible throughout the entire term of your contract.